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Bridging the Gap – Enhancing Patient Care Through Health Literacy

Price: $15.00
Nursing CE: 2.00
This course is accessible until 11/1/2027

This course provides the foundation for knowledge and application of health literacy principles, particularly in the areas of patient-provider communication and the use of plain language. We will cover the necessary skills to effectively communicate complex medical information in a way that is easily understood by patients with varying levels of health literacy. Targeted education and training in health literacy strategies, including clear communication techniques and the use of plain language, is essential to improving patient engagement, empowerment, and overall healthcare quality. A health care professional without this understanding can lead to misunderstandings, decreased patient adherence to treatment plans, and poorer health outcomes.

ACCREDITATION STATEMENT

AdventHealth University Continuing Education is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

AdventHealth University Continuing Education is an approved CE provider by the Florida Board of Nursing.

NOTE for Imaging: This activity may be available in multiple formats or from different sponsors; individuals may not repeat and report a self-learning activity for credit twice in the same biennium. You must be licensed in the state of Florida to report an activity that is only approved by the state. If this activity is also approved by an organization that ARRT has approved to evaluate CE, select that organization’s name, as opposed to the state licensing agency name.

This course reports to CE Broker

Upon successful completion of this course, the participant will be able to:

  1. Define personal and organizational health literacy and describe their impact on patient care.
  2. Identify populations at risk for low health literacy and the barriers they face.
  3. Recognize the consequences of low health literacy on patient safety, outcomes, and equity.
  4. Apply key communication strategies to improve patient understanding and health literacy.

Qualified Planners/Faculty

Jessica Daly, MLS, BSEd

Jessica currently serves as Health Literacy Coordinator for the R.A. Williams Library at AdventHealth University in Orlando, Florida. As a faculty librarian, she holds the ranking of Assistant Professor.

Jessica received a Bachelor of Science in Education as well as a Master of Library Science from East Carolina University. She is a published author, columnist, and public speaker. In addition, she is a health literacy educator and advocate.

Jessica was named “Hospital Librarian of the Year for 2020” by the Southern Chapter of the Medical Library of Medicine and was awarded “Exemplary Instructional Programs or Services” in 2022 by the Florida Library Association. More recently, she was named “Librarian of the Year” for 2024 by the Florida Health Sciences Library Association. Jessica also holds the following credentials:

•    Medical Library Association - Consumer Health Information Specialization (CHIS-Level 1)
•    Institute for Healthcare Advancement – Health Literacy Specialist Certification

Disclosures

This author has disclosed that there are neither conflicts of interest nor commercial affiliation with this activity.

 

- 11/1/2027
Suite 400
8515 Georgia Avenue
Silver Spring, Maryland 20910-3492
Phone: 800-284-2378
https://www.nursingworld.org
Contact Hours: 2.00, Category: Health Literacy
- 11/1/2027
4052 Bald Cypress Way
BIN C-05
Tallahassee, FL 32399-3255
Phone: 850-245-4444
http://www.floridasoccupationaltherapy.gov/
Continuing Education Hours: 2.00, Category: 20-1353000 General
- 11/1/2027
4052 Bald Cypress Way
BIN C-02
Tallahassee, Florida 32399-3252
Phone: 850-245-4444
https://floridasnursing.gov/
Contact Hours: 2.00, Category: 20-1353000 General

Registered Nurse
Advanced Practice Registered Nurse
Licensed Practical Nurse
Certified Nursing Assistants

Completion Requirements: To receive continuing education credit commensurate with the credit awarded for this on-line activity, the participant must:

  • View all modules and cases studies.
  • Participate and pass all Self-Checks and Post Test(s).
  • Complete and submit the on-line evaluation.

Certificates of Completion: will be available to print immediately upon finishing the completion requirements. You are encouraged to print and save your certificate for your portfolio as required by your licensing body. Interdisciplinary accredited activities, activities having multiple accreditors, will be listed individually on the Certificate of Completion.

Non-Endorsement of Products: AdventHealth University Continuing Education, as an accredited provider, has demonstrated proficient experience and viable resources to provide for valid and reliable evaluation of CE activities. The accuracy of the facts and opinions contained in this activity are the responsibility of the author(s) and do not necessarily reflect those of AdventHealth University Continuing Education or its sponsors. Practitioners should consult primary resources, state regulations, and their healthcare facility policies and procedures for specific application of said content to their local situation. AdventHealth University Continuing Education does not imply that there is real or implied endorsement of any product, service, or company neither referred to in this activity nor of any company subsidizing costs related to this activity. All information contained in this activity is for educational purposes only.

Electronic Record Retention: All activity records are kept on file for a minimum of six (6) years.

Relevant Financial Relationships: AdventHealth University Continuing Education also chooses full disclosure with each activity to report any relevant financial relationship affiliation or support in conjunction with the planning or development of any activity.

*There are no relevant financial relationships with ineligible companies for those involved with the ability to control the content of this activity.