Online Courses

Cultural Competency

Price: $20.00 CE: 2.00
This course is accessible until 11/1/2022

Cultural competence has become a major focus for healthcare professionals and healthcare facilities alike. This course discusses communication barriers as well as healthcare disparities that may occur in healthcare interactions with various racial and ethnic populations.  This course is designed to broaden healthcare professionals’ knowledge and skillsets utilized in culturally sensitive healthcare delivery.


AdventHealth University Division – echelon® is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

echelon® is an approved CE provider by the Florida Board of Nursing.

AdventHealth University Division echelon is approved by the California Board of Registered Nursing. Provider Number CPE16352.

NOTE: This activity may be available in multiple formats or from different sponsors; individuals may not repeat and report a self-learning activity for credit twice in the same biennium.

ANCC Accredited Organization

This course reports to CE Broker

  1. Discuss values and preferences of individuals from various ethnic groups and cultures.
  2. Describe how cultural, language, and religious diversity impact the access to and the delivery of healthcare.
  3. Identify Culturally and Linguistically Appropriate Services (CLAS) standards and their purpose.
  4. Distinguish various abilities on cultural competence continuum scale.
  5. Review constructs of several cultural competence models and theories.
  6. Compare the similarities of various cultural competency assessment models for assessing patients from diverse cultures.
  7. Utilize key components of various cultural competency assessment models to provide comprehensive and culturally competent care.
  8. Discuss the nine critical domains used for measuring cultural competence, as defined by HRSA's Cultural Competence Committee.

Qualified Planners/Faculty

P. Gage Gwyn, Ph.D., APRN-BC, CNS, OCN, FCN

Priscilla "Gage" Gwyn is an adult oncology nurse practitioner at the Ambulatory Infusion Center at AdventHealth in Greater Orlando (formerly Florida Hospital).  Dr. Gwyn received her Bachelor of Science in nursing from the SUNY Brockport College of Nursing in New York and her Master of Science in nursing with Adult Nurse Practitioner and Clinical Nurse Specialist certificates from Duke University College of Nursing in Durham, North Carolina.  She then received her PhD in Nursing from the Barry University, Division of Nursing, in Miami Shores, Florida.  She has lectured on the care of patients with hematologic malignancies and has initiated, coordinated, and facilitated monthly support groups at several practice locations in Florida.  She is nationally published and is a current member of the Oncology Nursing Society, Society of NeuroOncology, and Greater Orlando Hematology Oncology Physician Extenders.


This author has disclosed that there are neither conflicts of interest nor commercial affiliation with this activity.

Mark Payne, DHSc, PA-C, DFAAPA

Dr. Payne earned his degree in Physician Assistant from Kettering College in Dayton Ohio.  He went on to earn a Master of Arts degree in Emergency and Disaster Management from American Military University as well as a Master of Science and Doctor of Health Science degree in Advanced Physician Assistant Studies from A.T. Still University. 

Dr. Payne has been a clinically practicing Physician Assistant for over 25 years, primarily in emergency medicine.  He has also spent time, throughout his career, working in medically underserved clinics in various parts of New York and Florida.  He is currently the founding Chair and Program Director for the Physician Assistant Program at AdventHealth University in Orlando Florida where he holds the rank of Assistant Professor.

He has served as the Chairman of Impaired Practitioners for the State of New York Board of Medicine as well as serving on various professional committees through organizations he is a member of.  He currently serves as a board member for PAs for Tomorrow and on the Faculty Relations Committee for the Florida Academy of Physician Assistants.

This author has disclosed that there are neither conflicts of interest nor commercial affiliation with this activity.

Revisioning Author: Lynette Woide, MSN, RN

Lynette Woide received her diploma of nursing from Fairview General Hospital School of Nursing.  She furthered her studies and obtained her BSN and MSN from the University of Phoenix.  Her professional career has focused on oncology. Lynette lives in Central Florida and now focuses her time working for echelon.


This author has disclosed that there are neither conflicts of interest nor commercial affiliation with this activity.

490-B Boston Post Road
Suite 200
Sudbury, MA 01776
Phone: 800-334-2472
CE Credits: 2.00, Category: A ARRT, Expires: 7/31/2024
Suite 400
8515 Georgia Avenue
Silver Spring, Maryland 20910-3492
Phone: 800-284-2378
Contact Hours: 2.00, Category: CD Cultural Diversity, Expires: 11/1/2022
1123 South University Ave
# 800
Little Rock, AR 72204
Phone: 501-686-2700
CE Credits: 2.00, Category: General, Expires: 11/1/2022

Registered Nurse
Registered Nurse Practitioner
Certified Nurse Practitioner
Clinical Nurse Specialist
Licensed Practical Nurse
Licensed Psychiatric Technician Nurse
Certified Registered Nurse Anesthetist
Certified Nurse Midwife

PO Box 944210
Sacramento, California 94244-2100
Phone: 916-574-7718
CE Credits: 2.00, Category: Cultural Diversity, Expires: 11/1/2022
496 West Central Parkway
Altamonte Springs, Florida 32714
Phone: 407.303.3470
Contact Hours: 2.00, Category: Diversity, Expires: 11/1/2022
899 North Capitol Street, NE
Washington, DC 20002
Phone: 877-672-2174
Contact Hours: 2.00, Category: General, Expires: 11/1/2022

Registered Nurse (Clinical Nurse Midwife)
Registered Nurse (Clinical Nurse Specialist)
Licensed Practical Nurse
Registered Nurse (Nurse Practitioner)
Registered Nurse
Registered Nurse (Registered Nurse Anesthetist)

4052 Bald Cypress Way
BIN C-02
Tallahassee, Florida 32399-3252
Phone: 850-245-4444
Contact Hours: 2.00, Category: General, Expires: 11/1/2022

Registered Nurse
Advanced Practice Registered Nurse
Licensed Practical Nurse
Certified Nursing Assistants

CE Credits: 2.00, Category: General, Expires: 11/1/2022
CE Credits: 2.00, Category: General, Expires: 11/1/2022
4052 Bald Cypress Way
Tallahassee, FL 32399-1741
Phone: 850-245-4266
CE Credits: 2.00, Category: 05 - Personal Development, Expires: 1/31/2024
237 Coliseum Drive
Macon, GA 321217
Phone: 478-207-2440
Continuing Education Hours: 2.00, Category: General, Expires: 11/1/2022

Licensed Practical Nurse
Registered Professional Nurse

6301 Indian School Rd NE
Suite 710
Albuquerque, New Mexico 87110
Phone: 5058418340
Contact Hours: 2.00, Category: General, Expires: 11/1/2022

Registered Nurse
Licensed Practical Nurse
Certified Registered Nurse Anesthetist
Certified Nurse Practitioner
Clinical Nurse Specialist

90 MacCorkle Ave. SW
Suite 203
South Charleston, WV 25303
Phone: 304-744-0900
Contact Hours: 2.00, Category: General, Expires: 11/1/2022

Registered Nurse
Advanced Practice Registered Nurse

Completion Requirements: To receive continuing education credit commensurate with the credit awarded for this on-line activity, the participant must:

  • View all modules
  • Participate and pass all learning checks
  • Pass the Post Test(s) with a minimum score of 80%
  • Complete and submit the on-line evaluation

Certificates of Completion: will be available to print immediately upon finishing the completion requirements. You are encouraged to print and save your certificate for your portfolio as required by your licensing body. Interdisciplinary accredited activities, activities having multiple accreditors, will be listed individually on the Certificate of Completion.

Non-Endorsement of Products: echelon®, as an accredited provider, has demonstrated proficient experience and viable resources to provide for valid and reliable evaluation of CE activities. The accuracy of the facts and opinions contained in this activity are the responsibility of the author(s) and do not necessarily reflect those of echelon® or its sponsors. Practitioners should consult primary resources, state regulations, and their healthcare facility policies and procedures for specific application of said content to their local situation. echelon® does not imply that there is real or implied endorsement of any product, service, or company neither referred to in this activity nor of any company subsidizing costs related to this activity. All information contained in this activity is for educational purposes only.

Electronic Record Retention: All activity records are kept on file for a minimum of six (6) years.

echelon® also chooses full disclosure with each activity to report any author conflicts of interest or commercial affiliation or support in conjunction with any activity.

Educational Health Care Team Members and Course Author Conflict of Interest: There have been no conflicts of interest disclosed by planners, authors, or presenters; nor has there been disclosure of any relevant financial relationships with any commercial companies or their products pertaining to this activity.

Commercial Company Support: The content of this activity was not developed with support from any commercial companies nor are there any staff commercial affiliations.