Online Courses

CMI-04: Communicating with the Team

Price: $50.00 CE: 1.00

This course familiarizes CMI's with the dynamics of outpatient medical practices including roles, culture and hierarchy. Students will explore scenarios of stressors, interpersonal conflict, and communication glitches they may encounter in their work behind the scenes in their practices. The course will offer ways to support the staff, enhance communication, and foster well-being within the medical team.

Upon successful completion of this course, the participant will be able to:

  1. RDescribe factors that contribute to the culture of the practice.
  2. Apply knowledge of medical practice structure to respond to miscommunication between staff members.
  3. Identify communication strategies for staff working with challenging patients.
  4. Explain the risk of triangulation between staff members and CMI specialists.

Qualified Planners/Faculty

Linda Wright Simmons, DMin., BCC

Chaplin Simmons is a Board Certified Chaplain at Florida Hospital in the Pastoral Education Department. Her current position is Spiritual and Medical Education Specialist. Chaplain Simmons started at Florida Hospital in 2011, working in pastoral care at Florida Hospital Celebration and Winter Park. She is ordained in the Presbyterian Church (USA) and earned a Doctor of Ministry from McCormick Theological Seminary in Chicago, IL, and a Master of Divinity from San Francisco Theological Seminary in San Anselmo, CA. Chaplain Simmons has pastored congregations in Texas, Missouri, and Floriday, and served as Associate Dean of the Orlando Campus of the Florida Center for Theological Studies from 2003 to 2010.

Her presentations and publications include the following:

  • Poster Presentation: "Ministry & Mental Health: What Counselors of Clergy Need to Know". Brauate Research Forum, University of Central Florida, Orlando, FL April 3, 2018
  • Workshop: "The Chaplain-Physician Relationship: It's Complicated", with David R. Simmons, MD. Association of Professional Chaplains Annual Conference; Houston, Texas, June 2017
  • Article: "Why Medical Residents Need Chaplains", ACPE Newsletter, March 2017; with Ramona Reynolds
  • Poster Presentation: "Spirituality and Weight Loss Srugery: 'Not by Bread Alone". Association of Professional Chaplains Annual Conference, Anaheim, CA, June 2014

This author had declared there are no bias nor commercial interest.

Orlando, Florida 32803
Phone: 407-303-5297
Contact Hours: 1, Category: Communicating, Expires: 10/31/2021
  • I understand that in order to receive credit for completing the online course(s) I must watch the entire course, complete the quizzes, pass the post test, and fill out the evaluation for each course.
  • I agree to adhere to the online course/program integrity guidelines, and that once I have successfully completed the course, I will be able to print my Certificate of Completion and submit to AHU Institute for Ministry Education and Research if required to do so.
  • I agree that upon receipt of my Certificate of Completion that said certificate will not be manipulated, altered, or changed from the original information in any way. Note: Online education activity integrity is a concept used to address the authenticity of the participant’s work.

Conflicts of Interest

There have been no conflicts of interest disclosed by planners, authors, or presenters; nor has there been disclosure of any relevant financial relationships with any commercial companies or their products pertaining to this activity.

Commercial Company Support

This activity is not supported by any commercial companies nor are there any staff commercial affiliations.

Non-Endorsement of Products

AdventHealth University, as an accredited provider, has demonstrated proficient experience and viable resources to provide for valid and reliable evaluation of activities. The accuracy of the facts and opinions contained in this activity are the responsibility of the author(s) and do not necessarily reflect those of AdventHealth University or its sponsors. Practitioners should consult primary resources, state regulations, and their healthcare facility policies and procedures for specific application of said content to their local situation. AdventHealth University does not imply that there is real or implied endorsement of any product, service, or company neither referred to in this activity nor of any company subsidizing costs related to this activity. All information contained in this activity is for educational purposes only.

All activity records are kept on file for a minimum of six (6) years.