Do you update your courses regularly?
Our courses are updated every two years, which traditionally is the length of an accreditation cycle. In the event there is a change in standards or practice, or procedural guidelines, our courses are reviewed, updated, and published with the new information.
Where can I find who accredits the course?
A list of our accreditors can be found on the bottom of our homepage. You can click an accreditor logo to go to their website. Individual course accreditor information can be found on the Online Courses page under the course description. Accreditation specifics, such as the accrediting body, number of CEUs, and category for each course can be found in the course detail by clicking on the Accreditors tab.
I need credits by a RCEEM. What is a RCEEM?
A RCEEM, or Recognized Continuing Education Evaluation Mechanism, is a mechanism for evaluating the content, quality and integrity of an educational activity. A RCEEM as an organization must be national in scope, non-profit, radiology based, and willing to evaluate the CE activity developed by any technologist within a given discipline. Current organizations with RCEEM status include ACR, AHRA, ASRT, CAMRT, SDMS, SNMTS, and SVU.
Courses - General
How do I take a course?
After you have purchased the course or redeemed a voucher for it, you will find the course listed on your "My echelon" page. Simply click the “Launch” button next to the course to open it.
Can I see what echelon courses are like before buying one?
Yes! Many of the courses listed in our course catalog feature a demo video. From the course catalog click on the course title that you are interested in. Then just click on the Demo tab and you will be able to view an excerpt. If there is no Demo tab, then a demo for that course is not available.
I entered a voucher code, but it keeps telling me that it’s invalid. Am I doing something wrong?
A couple of things to keep in mind about vouchers:
- Voucher codes are case-sensitive, so make sure you enter your voucher code EXACTLY as it was given to you. (For example, "A" is not the same as "a".)
- A voucher code that has already been redeemed cannot be redeemed again. To access courses from a voucher you previously redeemed, log into your account and go to the My Courses section.
What browsers are your courses compatible with?
Our courses have been tested to be compatible with the latest version of all the major browsers (specifically, Chrome, Edge, Firefox and Safari). Should you encounter a problem viewing one of our courses in any of these browsers, please contact us and we will attempt to identify the problem. However, please be aware that we cannot guarantee compatibility with older browsers and operating systems. Some of our interactive course content takes advantage of newer browser technology and may not be compatible with older browsers. It is ultimately your responsibility to ensure that your computer and browser software are up to date or that you can access our courses from a computer that is up to date. We are unable to provide technical support for any problems you may have with your computer or installed software that prevents you from completing our courses. If you are having trouble viewing our courses on a company-provided computer, we suggest that you first contact your IT department for assistance.
Do I have to register on your website to take a course?
Yes. In order for us to track your progress and ensure you receive proper credit for successfully completing a course, we need to know who you are. Registering takes only a moment and is completely free. Just click the “Register” link at the top of our website or you can register when you place a course in our shopping cart. Your information is confidential and is not sold or shared with anyone or any organizations.
I can’t remember my username or password. How do I retrieve them?
Go to the login page and click the “Forgot your username or password?” link. Instructions on how to retrieve your username and reset your password will be emailed to you at the email account you used when you registered with us. If you do not receive the email for any reason, just contact us and we’ll be happy to reset your password for you.