Welcome to the AdventHealth online volunteer orientation course! Completing this online orientation course is the next step to becoming an AdventHealth Volunteer.

We have volunteers that have been with us for years, and some that stay with us for shorter periods of time. A lot goes into onboarding as a volunteer, and we want to make sure your efforts and ours are worth the time. We welcome all volunteers; however, we do expect volunteers to commit to a minimum period of six (6) months, and a minimum of one 4-hour shift per week. If this sounds like a good fit for you, we invite you to continue on with this orientation course.

This online course was designed to give you an understanding of the patient experience and how AdventHealth standards, healthcare regulations, and guidelines play an important role in volunteering. We will be covering information such as our mission and the accountabilities of a volunteer such as behavior, dress code, and keeping our patients safe while volunteering with AdventHealth.

Upon completion of each section, you will complete a brief quiz. Once everything is completed, please reach out to us to set up a time for an interview. Now please sit back and enjoy the information we have prepared for you.

NOTE: AdventHealth Volunteers Department has written permission to view and show these videos to future Volunteers. This is proprietary information and may not be shared or duplicated without owner's consent.

Upon successful completion of this course, you will have an understanding of:

1. 1. AdventHealth’s history in wholistic health care.
   2. AdventHealth’s mission, vision, and values.
   3. AdventHealth’s service standards.
   4. AdventHealth’s safety and security standards and policies.
   5. AdventHealth’s compliance and confidentiality regulations.
   6. AdventHealth’s expectations and accountabilities of a volunteer.
   7. AdventHealth’s volunteer requirements and benefits.

I understand that I am required to complete the Volunteer Services Orientation Program assigned to me by AdventHealth Volunteer Services prior to my consideration for an interview.

I understand that in order to receive credit for completing the online courses(s) for Volunteer Services I must watch the entire course, complete the quizzes, pass the post test, and fill out the evaluation for each course.

I agree to adhere to the online course/program integrity guidelines and that, once I have successfully completed the course, I will be able to print my Certificate of Completion and submit to the Volunteer Office if required to do so.

I agree that upon receipt of my Certificate of Completion that said certificate will not be manipulated, altered, or changed from the original information in any way.

Note: On-line education activity integrity is a concept used to address the authenticity of the participant’s work.

Completion Requirements: To receive completion the participant must:

• View all modules
• Participate and pass all learning checks
• Pass the Post Test(s) with a score of 100%
• Complete and submit the on-line evaluation

Completion Certificates: Will be available to print immediately upon successful completion of this online course. It also will be stored electronically in your profile under your course history.

Electronic Record Retention: All activity records are kept on file for a minimum of six (6) years.

Non-Endorsement of Products: AdventHealth, as a provider of online education, has demonstrated proficient experience and viable resources to provide for valid and reliable activities. The accuracy of the facts and opinions contained in this activity are the responsibility of the author(s) and do not necessarily reflect those of AdventHealth. AdventHealth does not imply that there is real or implied endorsement of any product, service, or company neither referred to in this activity nor of any company subsidizing costs related to this activity. All information contained in this activity is for educational purposes only.

AdventHealth also chooses full disclosure with each activity to report any author conflicts of interest or commercial affiliation or support in conjunction with any activity.

Educational Health Care Team Members and Course Author Conflict of Interest: There have been no conflicts of interest disclosed by planners, authors, or presenters; nor has there been disclosure of any relevant financial relationships with any commercial companies or their products pertaining to this activity.

Commercial Company Support: The content of this activity was not developed with support from any commercial companies nor are there any staff commercial affiliations.