Welcome to the AdventHealth family! We look forward to the journey ahead as you join our team and help us provide exceptional care to the communities we serve. But before you begin we'd like to share with you in this course our Mission/Vision/Values, Service Standards, how we live our Values through iCARE and ACT. And then of course our Culture of Excellence through quality and performance improvement, CORE guidelines, Risk Management, infection prevention control, and safety, security, and the physical environment.

Upon successful completion of this course the participant will have:

1. A brief history of AdventHealth and our growth over the years.
2. Understaning of  who we are through our Mission, Vision, and Values.
3. Knowledge of our service standards and how we live our values through iCARE and the Service Recovery Act.
4. Understanding of infection prevention control, risk management, corporate compliance and governemtn regulations, such as HIPPA.

I understand that in order to receive credit for completing the online courses(s) for Volunteer Services I must watch the entire course, complete the quizzes, pass the post test, and fill out the evaluation for each course.

I agree to adhere to the online course/program integrity guidelines and that, once I have successfully completed the course, I will be able to print my Certificate of Completion and submit to the Volunteer Office if required to do so.

I agree that upon receipt of my Certificate of Completion that said certificate will not be manipulated, altered, or changed from the original information in any way.

Note: On-line education activity integrity is a concept used to address the authenticity of the participant’s work.

Completion Requirements: To receive completion the participant must:

• View all modules
• Participate and pass all learning checks
• Pass the Post Test(s) with a score of 100%
• Complete and submit the on-line evaluation

Completion Certificates: Will be available to print immediately upon successful completion of this online course. It also will be stored electronically in your profile under your course history.

Electronic Record Retention: All activity records are kept on file for a minimum of six (6) years.

Non-Endorsement of Products: AdventHealth, as a provider of online education, has demonstrated proficient experience and viable resources to provide for valid and reliable activities. The accuracy of the facts and opinions contained in this activity are the responsibility of the author(s) and do not necessarily reflect those of AdventHealth. AdventHealth does not imply that there is real or implied endorsement of any product, service, or company neither referred to in this activity nor of any company subsidizing costs related to this activity. All information contained in this activity is for educational purposes only.

AdventHealth also chooses full disclosure with each activity to report any author conflicts of interest or commercial affiliation or support in conjunction with any activity.

Educational Health Care Team Members and Course Author Conflict of Interest: There have been no conflicts of interest disclosed by planners, authors, or presenters; nor has there been disclosure of any relevant financial relationships with any commercial companies or their products pertaining to this activity.

Commercial Company Support: The content of this activity was not developed with support from any commercial companies nor are there any staff commercial affiliations.