Online Courses

CMI-01: Empathetic Listening

Price: $50.00 CE: 1.00

In order to understand what is being communicated, one needs to listen. Do you know the difference between listening and hearing? Are you an empathic listener or just someone who hears others?

This program will be covering the Four Listening Styles:

  • Appreciative Listening - listening for the enjoyment of the conversation, performance or sounds.
  • Critical Listening - listening to comprehend ideas and information in order to schieve a specific purpose or goal.
  • Deliberative Listenng - listening to understand, analyze, and evaluate.
  • Empathic or Relational - listening for understanding, feelings, emotions, and participating in relationship.

Upon successful completion of this activity the participant will be able to:

  1. Articulate types of listening.
  2. Distinguish between hearing and listening.
  3. Apply skills that will equip them to be more effective listeners.
  4. Demonstrate competencies.

Qualified Planners/Faculty

Mark Stoddart, M.Div., MBA

Mark is the Administrative Director for Spiritual Wellness at AdventHealth, Shawnee Mission, Kansas. He is an Ordained Seventh-day Adventist Pastor. At the time of preparing this learning resource, he had served AdventHealth for a little more than 12 years, five of those years as a full-time hospital chaplain at Florida Hospital in Altamonte Springs Florida. He has worked in critical care, oncology, orthopedics, mother/baby and the emergency room settings. His prior experiences included 10 years as a parish pastor, leading congregations in Maryland and South New Jersey. The first ten years of his working life was spent in sales. All of his careers and interest in grief support requires skills in the area of listening.

This author has disclosed there are no bias nor commercial bias.

Orlando, Florida 32803
Phone: 407-303-5297
Contact Hours: 1, Category: Listening, Expires: 10/31/2021
  • I understand that in order to receive credit for completing the online course(s) I must watch the entire course, complete the quizzes, pass the post test, and fill out the evaluation for each course.
  • I agree to adhere to the online course/program integrity guidelines, and that once I have successfully completed the course, I will be able to print my Certificate of Completion and submit to AHU Institute for Ministry Education and Research if required to do so.
  • I agree that upon receipt of my Certificate of Completion that said certificate will not be manipulated, altered, or changed from the original information in any way. Note: Online education activity integrity is a concept used to address the authenticity of the participant’s work.

Conflicts of Interest

There have been no conflicts of interest disclosed by planners, authors, or presenters; nor has there been disclosure of any relevant financial relationships with any commercial companies or their products pertaining to this activity.

Commercial Company Support

This activity is not supported by any commercial companies nor are there any staff commercial affiliations.

Non-Endorsement of Products

AdventHealth University, as an accredited provider, has demonstrated proficient experience and viable resources to provide for valid and reliable evaluation of activities. The accuracy of the facts and opinions contained in this activity are the responsibility of the author(s) and do not necessarily reflect those of AdventHealth University or its sponsors. Practitioners should consult primary resources, state regulations, and their healthcare facility policies and procedures for specific application of said content to their local situation. AdventHealth University does not imply that there is real or implied endorsement of any product, service, or company neither referred to in this activity nor of any company subsidizing costs related to this activity. All information contained in this activity is for educational purposes only.

All activity records are kept on file for a minimum of six (6) years.