Sign In

How do I become a member of echelon?
To become a member you'll need to complete our short online membership form. The link to this form is in the main navigation bar at the top of every page under membership. Once you submit the completed form, you'll become a member and be taken to your personal home page.

I've forgotten my password. How do I sign in?
Click on the Forget your password link in the top right corner of the page. You'll then enter your username and receive the password hint you chose when you registered. Your sign-in information will be emailed to you.

Do I have to enter my username and password every time I access echelon?
No. You can set your computer to remember your username and password if you select Remember Me in the top right corner when you sign in. This places a cookie on your computer. The next time you visit echelon you'll automatically be signed in and your personal home page will appear.

I've selected Remember Me in the sign-in form in the top right corner, but it's still requiring I enter my username and password. Why?
Your cookies may have been cleared from your computer. Sometimes this happens automatically due to a scheduled setting in your browser. To change this setting consult your browser's help file to learn how to manage cookies.

Site Search

How do I search for a course on a specific topic?
Our Course Catalog search allows you to search for specific courses by topic, profession, author, and accreditation.

What does the search option in the right column search?
This search box looks through specific fields in the Course Catalog, Resource Center, and echelon news sections. These include the course and media descriptions and the full text of news articles. For a more targeted search of courses, select the Course Catalog advanced search link below the box. The Site Map is another valuable tool for finding specific pages on the echelon Web site.

Online Courses

Can I see what echelon courses are like before buying one?
View our ECG Program Demo to experience the echelon learning environment. You can exit the course anytime.

Where can I find the echelon Course Catalog?
On the Course Catalog page you can browse through the list of courses or search for specific courses. To get to the Course Catalog, select it under Online Courses in the main navigation bar.

How do I take a course?
Courses are added to your account in two ways:

How do I know if a course is accredited by my professional organization or state board?
The Accreditor Listing page lists the accrediting institutions for echelon courses. The Course Catalog shows which organizations have accredited the course.

Where can I get help navigating through the course?
Access the course's help file by clicking the Help button on the menu bar. If you have further difficulty, please contact us.

Vouchers

What is a voucher?
A voucher is a coupon purchased by a third party. Our voucher system allows an employer or other sponsor to buy echelon courses for others. Employers can buy vouchers and distribute them to their employees, who can then take the courses covered by the voucher for free. When you redeem the voucher, the courses are added under My Courses on your home page. If your organization would like to purchase course vouchers, please contact us.

How do I redeem a Voucher?
Use the Redeem a Voucher link on the side bar of your home page. Enter the voucher number to add the course to the My Courses section on your home page.The Strategic Partnerships page explains more about the voucher process for organizations wanting to buy courses for employees. Request More Information about purchasing vouchers.

I don't want any personal information shared with a third party. Can I still use a voucher?
No. The voucher system was developed for employers, so reporting your progress to your employer is an important feature. While redeeming a voucher, you will be given the opportunity to cancel the process. If you do, the courses will not be added to your account.

Why don't I get receipts for my voucher-redeemed courses?
Voucher courses are purchased by a third party, so you would not have a receipt on file for these courses.

Membership

What benefits do I get as an echelon member?
Visit Membership Benefits for a list of what echelon offers.

If I'm not a member, can I still take echelon courses?
No. You must become a member to have access to echelon courses.

How do I become a member?
See Sign-In above.

Resource Center

I've done the Browser Checker and downloaded the plug-ins I need to take courses, but I can't view an item in the Resource Center. Why not?
The Browser Checker was designed to facilitate taking echelon courses. The Resource Center, however, contains files in more formats than those we use in courses. The file type is listed with each item in the Resource Center. If you don't have the plug-in for the file you want to access, you'll need to download and install it.